Professional Summary
Highly driven iOS Developer with 3+ years of experience, including independently leading the end-to-end development of the ZohoIM SDK, a real-time messaging solution critical to Zoho Desk and CRM.
Proven expertise in building scalable, modular, and secure SDKs with deep knowledge of UIKit, real-time communication, encryption, and performance optimization. Bridges core business needs with delightful user experiences through clean, maintainable code and full lifecycle ownership.
Technical Expertise
Languages & Frameworks
- Swift, UIKit, SwiftUI (Basic)
- Combine, CoreData, URLSession, JSON
Architectures & Design
- MVVM, Modular SDK Structure
- System Design Principles
Key Concepts & APIs
- Real-time Communication (PubSub)
- Encryption (File, Payload, SQLite DB)
- Swift Concurrency, Performance Optimization
- Apple Translation API, Sensitive Content Analysis
- MDM Compatibility, Dynamic UI Rendering
Tools & Methodologies
- Xcode, Git
- Full Lifecycle Ownership
- Client Integration & Support
Selected Projects & Impact
ZohoIM SDK (iOS Developer)
Integrated across Zoho Desk, Zoho CRM, Bigin, Radar, and other internal products
- Independently led the complete development of a real-time messaging SDK, enabling seamless chat, file uploads, and real-time indicators.
- Architected and implemented robust sync and state management for iOS products, supporting 1-3K daily active users each.
- Engineered comprehensive security measures including file encryption, encrypted payloads, and SQLite database encryption.
- Handled client-side integration, performance fixes, and internal testing, ensuring seamless adoption and optimal user experience.
- Continuously added new features specifically tailored to enhance the iOS chat application experience.
AI Insights UI SDK (iOS Developer)
Modular UI for contextual AI insights across Zoho apps
- Developed a mini, modular UIKit-based UI SDK to display contextual AI insights, suggestions, and data highlights.
- Built for plug-and-play integration across various Zoho applications, leveraging OpenAI APIs for internal overview of insights.
- Implemented dynamic message layouts and conditional suggestion logic, enhancing user engagement and data comprehension.
- Designed a flexible UI structure for future extensions, ensuring long-term adaptability.
Filter-Based Views in Zoho Desk App (iOS Developer)
- Created reusable UI modules for filters like “My Tickets,” “All Tickets,” enabling faster navigation and modular development.
- Contributed to a more efficient and scalable codebase by promoting component reusability.
Professional Experience
Member Technical Staff | Zoho Corporation
Chennai, India | July 2022 – Present
- Led and contributed to the development of critical iOS SDKs and features, including the ZohoIM SDK and AI Insights UI SDK (details above).
- Applied deep expertise in UIKit, real-time communication, and performance optimization to deliver robust and user-centric solutions.
- Collaborated cross-functionally with product, design, and QA teams to ensure high-quality releases and seamless integrations.
- Actively explored and integrated the latest iOS APIs and patterns to keep solutions modern and efficient.
Education
Bachelor of Technology in Computer Science and Engineering (CSE)
Kalasalingam University, Chennai, India
Graduation Year: 2022 | CGPA: 9.01/10.0
Intermediate: 975/1000 | School: 10 CGPA
Strengths
End-to-end Ownership
From architectural design to release, ensuring high-quality and performant solutions.
Performance & UX Focus
High attention to detail in optimizing app performance and delivering delightful user experiences.
Cross-functional Collaboration
Proven ability to work effectively with product, design, and QA teams.
Continuous Learning
Proactively explores and adopts the latest iOS APIs, patterns, and system design principles.